Sizing & Measurements

Currently, the sizing and measurement information for each of our costumes, cloaks, and other pieces can be found directly on the item’s listing page. Remember to measure yourself carefully. If you are in need of advice in terms of which size to choose or if you need measurement information that you do not find in the item’s description, please contact us at [email protected].

Need a size not available at Artemisia Designs?

We are always looking for new colors and sizes to add to our current offerings. If we do not carry your particular size of an item you would like, we would love to hear from you. When we know there are people out there interested in something we don’t offer, we often try to add those to our store.

Shipping & Returns

Fast shipping:

We know you can’t wait to get your stuff! So at Artemisia Designs, we make every effort to ship your package out within 1 business day of your order being placed.

Domestic (US) Shipping:
  • Standard: Arrives in about 5–10 business days.
  • Priority: Expected delivery in 3–4 business days.
  • Express: The fastest option arrives in 1-3 business days. Contact us for urgent orders at [email protected] to confirm overnight delivery availability.
International Shipping:
  • First Class Mail International, UPS, FedEx, or DHL: Expected delivery in 2-4 weeks, might vary due to customs and/or carrier delays. Usually 2 weeks for the UK and Canada.
  • Delivery times are approximations and are not guaranteed.
Note to International Customers:
  • Please be aware of your country’s customs and importation laws. You might need to pay taxes or duties upon receiving your international package. These charges are beyond our control and might cause delays.
Return Policy:

If you are not satisfied with your purchase, we will gladly take the item back within 30 days of the delivery date and provide you with a refund. Returned merchandise must be in new, unused, or unworn condition. Once we receive the item, we will refund your original purchase price (minus shipping costs). Should we make a mistake, all shipping costs will be refunded as well. Please contact us at [email protected].

Privacy and Security

Welcome to Artemisia Designs

By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.

PRIVACY

This Privacy Policy governs the manner in which Artemisia Designs, Inc. collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.artemisia.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Artemisia Designs, Inc.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Artemisia Designs, Inc. collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.

ADVERTISING

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

GOOGLE ADSENSE

Some of the ads may be served by Google. Google\’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

CHANGES TO THIS PRIVACY POLICY

Artemisia Designs, Inc. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Artemisia Designs, Inc.

A Florida Corporation
www.artemisia.com

1-888-832-3214
[email protected]