Sizing & Measurements
Currently, the sizing and measurement information for each of our costumes, cloaks, and other pieces can be found directly on the item’s listing page. Remember to measure yourself carefully. If you are in need of advice in terms of which size to choose or if you need measurement information that you do not find in the item’s description, please contact us at [email protected].
Need a size not available at Artemisia Designs?
We are always looking for new colors and sizes to add to our current offerings. If we do not carry your particular size of an item you would like, we would love to hear from you. When we know there are people out there interested in something we don’t offer, we often try to add those to our store.
Shipping & Returns
We know you can’t wait to get your stuff! So at Artemisia Designs, we make every effort to ship your package out within 1 business day of your order being placed.
Shipping within the US:
We offer 3 forms of shipping to our continental US customers. The first would be our standard shipping which is roughly 5-10 business day delivery to most US Locations. Our next fastest form would be Priority Mail. Priority Mail is generally a 2-3 business day delivery to most US Locations. We also offer Priority Mail Express which is a 1-2 business day delivery to most US Locations. For rush orders, it is always a good idea to email us at [email protected] to ensure that you will receive your item on time. We can then check with the post office to make sure that an overnight delivery is available to your address.
We are very happy to ship all around the world. First Class Mail international is non trackable and usually takes anywhere from 1-4 weeks depending on whether it gets caught in customs. With shipments to the UK, we find that most of the time, First Class Mail International delivers within 1-2 weeks. Priority mail International is trackable and delivers in approximately 6-10 Business days. Express Mail International is trackable and delivers in approximately 3-5 Business days. These are approximate timeframes and are not guaranteed.
*Attention International Customers: Before you make your purchase, be sure you understand your country’s customs and importations laws. It is very likely that you will have to pay taxes or duties on anything you buy internationally and have shipped to yourself. These are collected by the customs department in your own country and can sometimes be pricey and delay the delivery of your package. Unfortunately, we are not able to control this.
If you are not satisfied with your purchase, we will gladly take the item back within 30 days of the delivery date and provide you with a refund. Returned merchandise must be in new, unused/unworn condition. Once we receive the item, we will refund your original purchase price (minus shipping costs). Should we make a mistake, all shipping costs are refunded as well. Please contact us at [email protected]
If you would like to Exchange Banners with Artemisia Designs, send us an e-mail with a brief description of your site.
If you would like to add a link to our web please help yourself to the following banners. You can choose which one suits your purpose best. Don’t forget to link back to : https://1pq.a29.myftpupload.com/. Thank you!
Privacy and Security
Welcome to Artemisia Designs
By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
HOW WE USE COLLECTED INFORMATION
Artemisia Designs, Inc. collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
THIRD PARTY WEBSITES
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Artemisia Designs, Inc.
A Florida Corporation